Klaviyo news
Every platform update, feature enhancement, and innovation at Klaviyo is designed with one goal: empowering businesses to create stronger customer connections. Stay current with the latest developments in our platform’s evolution, from major releases that transform capabilities to thoughtful improvements that streamline daily workflows. Explore detailed insights into new features, integration updates, and platform enhancements that help businesses unlock more value from their customer data and deliver more impactful experiences.
Klaviyo news
Introducing Helpdesk in KlaviyoSep 25, 2025
Klaviyo Helpdesk unifies customer support across email, chat, SMS, WhatsApp, and social—giving agents a 360° view of each customer. Unify your marketing and service teams to resolve issues faster and turn every conversation into growth.
Klaviyo news
Introducing Customer HubSep 25, 2025
Klaviyo Customer Hub: a one-stop hub for orders, returns, and rewards. See how it transforms service into revenue opportunities.
Klaviyo news
Introducing Omnichannel Campaign BuilderSep 25, 2025
Introducing Klaviyo’s Omnichannel Campaign Builder: one canvas to orchestrate personalised customer journeys across every channel from one place.
Klaviyo news
Klaviyo’s MCP server is hereSep 25, 2025
AI works best with your data. Klaviyo’s MCP server links to AI platforms like Cursor, Claude, and Windsurf—unlocking smarter, faster, and more creative marketing.
Klaviyo news
Introducing data warehouse importSep 25, 2025
Announcing data warehouse import, Klaviyo’s native reverse ETL solution.. Sync enriched customer data directly from your data warehouse (Snowflake, BigQuery) to unlock deeper personalization and faster insights
Klaviyo news
Introducing WhatsApp in KlaviyoSep 24, 2025
Klaviyo now offers fully integrated WhatsApp marketing and data management. Orchestrate your WhatsApp efforts as part of a complete omnichannel marketing solution.
Klaviyo news
Holiday browsing spikes just 10 days before Black FridaySep 23, 2025
Klaviyo data from 2024 shows the path from intent to purchase for BFCM is shorter than many think. The real bump in browsing begins only 10 days before Black Friday.
Klaviyo news
Introducing omnichannel attribution in KlaviyoSep 15, 2025
Discover Klaviyo's new omnichannel attribution feature. Measure the ROI of every marketing channel—from email and SMS to social and ads—to understand the full customer journey and maximize revenue.
Klaviyo news
Klaviyo named a 2025 Leader in AI marketing by IDCSep 15, 2025
Klaviyo is recognized as a Leader in the 2025 IDC MarketScape for AI-Enabled Marketing Platforms for Small Businesses. See how our AI helps B2C brands grow smarter and faster.