Klaviyo news
Every platform update, feature enhancement, and innovation at Klaviyo is designed with one goal: empowering businesses to create stronger customer connections. Stay current with the latest developments in our platform’s evolution, from major releases that transform capabilities to thoughtful improvements that streamline daily workflows. Explore detailed insights into new features, integration updates, and platform enhancements that help businesses unlock more value from their customer data and deliver more impactful experiences.

Klaviyo launches Custom Skills for Customer Agent, giving brands the ability to build, connect, and control their own AI workflows.

Explore how Klaviyo is becoming the customer intelligence layer for agentic commerce, powered by APIs, MCP, and integrations that enable AI, automation, and scalable growth.

Most AI customer service tools hit a ceiling fast. Here’s why Klaviyo built Customer Agent as a platform and what that unlocks for brands.

Klaviyo news
Klaviyo + Anthropic: New Agentic Workflows Come to ClaudeMay 7, 2026
Connect your Klaviyo data to Anthropic’s Claude and turn reports, audits, and campaign briefs into finished work with agentic marketing workflows, no manual steps required.

Klaviyo news
Design in Canva, send in KlaviyoApr 22, 2026
Klaviyo's enhanced Canva integration lets you send complete email templates directly to your Klaviyo Template Library in one click, no exporting, no rebuilding, no friction.

Klaviyo news
Introducing Offer Management with Thanx and KlaviyoApr 3, 2026
Learn how Offer Management lets you configure, deliver, and measure Thanx loyalty rewards directly in Klaviyo, no manual steps, no platform switching required.

Klaviyo news
Klaviyo Named a Strong Performer in Forrester Email WaveMar 26, 2026
Klaviyo earned above-average customer scores in the Forrester Wave for email marketing. See how we ranked among the top 12 providers.

Klaviyo news
Klaviyo just shipped its biggest AI release yetMar 24, 2026
Explore the latest new Klaviyo AI features, including Composer for campaign generation from prompts, Customer Agent for automated support, RCS messaging, and personalized send time optimization.

Klaviyo news
Locale aware catalogs: sync Shopify Markets with KlaviyoMar 9, 2026
Sync localized product catalogs from Shopify Markets into Klaviyo to deliver accurate pricing, language, and products for every customer in every region.