AI marketing and service—now with WhatsApp built in
Klaviyo unifies your data, channels, and agents in one AI-first platform—text, WhatsApp, email marketing, and more—driving growth with every interaction.
AI agents for marketing and service. Proactive and powered by your data.
K:AI Marketing Agent analyses your site, learns your brand, and creates content in minutes.
K:AI Customer Agent serves customers 24/7: answers, resolutions, product suggestions, and more.
Service that drives revenue for BFCM and beyond
K:AI Customer Agent
Provide exceptional service that feels personal, even when it’s automated.
Customer Hub
Give your customers a personalised shopping and service experience.
Klaviyo Helpdesk
Make every conversation a chance to build loyalty and drive growth.
Powering 183,000+ relationship-driven brands
Wait, a CRM for B2C?
Yes! Finally, one AI-first platform combining marketing, service, and analytics—for real-time personalization, smarter decisions, and seamless growth.
AI that actually does the work
Have Klaviyo AI (K:AI) automate your marketing, power your support, and personalize every interaction.
Marketing that carries the conversation
Reach your customers with smarter messages across channels.
Service that solves and sells
Deliver personalised marketing and service that turns every interaction into a revenue opportunity.
Analytics that deliver your next win
Know what’s working and fix what’s not, without the noise.
CDP power that gives you the full data story
Unify all your data to get the 360-degree view of each customer and anticipate their wants.
Fuelling growth for brands that don’t settle
350+ apps to connect your business to Klaviyo B2C CRM
Inspiring your next move with insights and resources
Why Klaviyo B2C CRM?
Klaviyo B2C CRM is the AI-first platform that brings marketing and service together in one place—powered by data—to create deeper, longer-lasting customer relationships.
