Multichannel flows
Multichannel flows allow you to create a cohesive messaging strategy across channels, triggering the most engaging experience for each customer.
Join the over 19,000 brands who get even more out of SMS with the Klaviyo unified platform.
Seamlessly use texting with all your other channels and data for the most personalized customer journeys.
Multichannel flows allow you to create a cohesive messaging strategy across channels, triggering the most engaging experience for each customer.
Avoid the dreaded oversend. Target audiences and deliver more relevant texts with access to data across the entire customer journey.
Use data from across your entire tech stack to create personalized SMS experiences, like shipping alerts, subscription reminders, and loyalty updates.
Send messages confidently, ensuring compliance and building subscriber trust to boost engagement.
Goodbye guesswork. With more accurate multi-channel attribution and reporting, be confident in your wins and opportunities.
Know what message sealed the deal. Accurately attribute sales to the last engaged channel, whether it’s email, SMS, or mobile push.
Track, understand, and optimize your SMS marketing effectively with your one stop for SMS performance insights.
Pinpoint your SMS opportunities with a single view of your trends in subscriber growth and engagement across channels.
Improve deliverability with insights that allow you to optimize in real-time and protect your top-notch sender reputation.
Accelerate your SMS revenue and list growth with smarter A/B testing, AI-driven optimization, and easy global expansion.
Increase SMS sign-ups with distraction-free opt in. With just a click, customers can auto-fill the form with their one-time code and become subscribers—without ever leaving your site.
Use AI to create entire SMS campaigns and to generate SMS replies so you can text your customers back even faster.
Know which channel drives higher engagement and ROI by AB testing channels.
Everything you need to know to implement SMS into your omnichannel marketing strategy.
Find out how 3 successful Klaviyo brands integrated SMS to grow faster.
Learn how to keep customers engaged, and how to know how many texts—and which—work best.
Already have SMS with another provider? We make it easy to move over to the Klaviyo unified platform.
SMS marketing is the practice of sending customers and prospects marketing messages, promotions, announcements, reminders, and more by text message. Learn more about SMS marketing.
*Business GMV growth based on data from ecommerce platforms. Other factors may also have contributed to an increase in gross merchandise value (GMV)